Get all your curly questions answered
How do I know where everything is located at Mudtopia?
Relax, we’ve got it sorted thanks to this handy map.
When do the gates open and close?
On Friday 1 December the gates open at 1pm for some lucky local kids who will be putting the mud through its paces before gates open to the general public at 3pm and close at 8pm. On Saturday 2 December gates open at 10am and close at 7pm if you have a Mudpass or 10.15pm if you are staying for the concert. Sunday 3 December gates open at 10am and close at 4pm.
What is AWOP and how does it work?
AWOP (Another Way of Payment) is festival bank system so you don’t have to carry cash. AWOP is perfect for keeping lines short and improving access.
Cash and eftpos transactions will not be accepted anywhere on site at Mudtopia so AWOP is the way to go.
You can top up your AWOP wristband with cash or via Eft-pos, Visa or MasterCard at the onsite Top-Up booths. The first time you top up your electronic wristband there will be a once off service fee of $5 and there is a maximum top up at any one time of $300.
What can I eat and drink at Mudtopia?
Your tastebuds are in for a treat with multiple street food vendors and licensed Mud Bar area for a tipple or two. Check out the map for what’s on offer.
Am I allowed to bring my own food and drink into Mudtopia?
BYO to Mudtopia is not permitted and everyone will be subject to a search on entry.
Will my bag be checked when I go into the Festival?
Please have your bag ready for inspection when you go through the gates.
What do I do with my extra stuff?
The AMI Stow and Go is a secure service ready and waiting to store your bag or backpack, all for free. Safe and easy to get find, drop off and access your stuff during the day at any time.
I really want to get involved as a volunteer at Mudtopia. How do I do that?
Awesome! We need keen people to give us a hand. Find out more here.
What should I bring with me to Mudtopia?
Backpack or small bag, a change of clothes, towel, plastic bag for your muddy stuff, dry bag to hold your
Can I come and go using my ticket?
Yes you can. You will be issued with a wristband that you must wear when entering and exiting the Festival. Your wristband is not removable so once it’s on, keep it on for the entire time you are coming and going.
Any special deals for Rotorua locals?
Yes, absolutely. We will be sharing information about how, where and when you can buy tickets soon.
Do I have to pay extra for anything?
Aside from making sure you are sorted for the Saturday night concert with your Mudpass + Concert ticket, you will need to pay for any food and beverages as well as treatments in the Mud Day Spa but believe us, it’ll be worth every dollar. Products and services sold within the ‘Mud Market’ will also be at your expense.
How do I know which music act is playing? And when?
We will keep you posted with the schedule – keep your eyes peeled for announcements on our Facebook page.
What is at the Mud Stage?
With loads of lawn space, dedicated chill out zones and close proximity to street food and a licensed bar and garden bar area, the Mud Stage is the place to be for some of the best music acts around.
What’s the Saturday night concert?
We’re kicking things up a massive notch on Saturday night with a major world-class music act – it’s going to be epic!
Does my Mudpass ticket give me access to the concert?
Not all Mudtopia tickets give you automatic access to the concert. If you have a ticket that states Mud Pass + Concert, then you’re all good. If you have a ticket that states Mud Pass, then you’ll need to upgrade your ticket at the box office by the entry gate.
Are there any age restrictions for the concert?
You must be 18 years or older to attend the concert due to alcoholic beverages being available for sale. If you’re 18 or older, bring your photo ID with you so you can enjoy a drink with your gig.
So will I be covered in mud when I’m at the concert? No, you’ll be cleaned up and ready to party! The Mud Stage area is mud-free so leave yourself enough time to take a shower and clean up before you head into the concert on Saturday night.
What do I wear?
Dive into your closet and rummage around for something you’re not afraid of getting muddy – perhaps those hideous togs Aunty Bev got you for Christmas? Or your horse head mask? How about those washed-out, seen-better-days shorts and t’shirt. Don’t forget to bring a change of clothes for once you’ve cleaned up, and something warm if you are coming to the Saturday night R18 concert which is outdoors.
How am I going to keep my stuff clean, safe and handy?
Easy! First up grab a dry bag with lanyard (bring it with you or you can buy one from on site) to keep your precious stuff handy – phone, credit card, sunnies – while you’re having a muddy good time. Our mates at AMI are coming to the party with free storage for bags with the AMI Stow and Go – check out the map for where to drop in.
Do I wear shoes when I am doing the mud activities?
If you’re doing the Mud Run, yes you do wear shoes. If you are getting down and dirty in the Mud Arena or Mud Games area, shoes are not permitted.
How do I clean up after getting muddy?
Outdoor, fresh water showers are at the ready for washing away most of the mud, probably not all of it though. Pack some wet wipes too – they’ll come in handy for faces, hands, nooks and crannies BYO towel!
Where can I get changed?
Changing rooms are located around the Festival site – pop in and emerge a new person (kinda).
Is the mud poisonous? What happens if I accidentally get it in my mouth or eyes?
First up, try not to eat the mud, it doesn’t taste like chocolate! The mud is not poisonous, in fact it’s actually super healthy for your skin. It might even make you look 10 years younger. If you do get a bit in your mouth or eyes, grab some water and wash your face down straight away.
I saw some bubbling mud pools while I was exploring Rotorua, can I jump into that mud too?
No, No, No! Please do not get close to the geothermal mud pools around Rotorua. They are extremely hot and contact with the mud will result in bad burns. Stick with the Mudtopia mud and you’ll be sweet as.
Can I camp at Mudtopia?
No, sorry. There is no designated campsite area within the Rotorua Raceway.
Is Freedom Camping allowed?
No, Freedom Camping is not permitted within Rotorua, however, if you have a vehicle with purpose built sleeping facilities, you can park them and sleep in some specific locations. Click here to find out more (http://www.rotorualakescouncil.nz/our-city/Parksandreserves/motorhome/Pages/default.aspx)
Can I park my car at Mudtopia?
Yes parking will be available onsite at a ‘first in, first served’ basis for a flat fee of $10
Mud Festival photos on this site have been proudly supplied by official partner to Mudtopia Festival, Boryeong Mud Festival, Korea